You can get in touch by visiting the contact page and filling out the form. I’ll do my best to reply within 1-2 business days, though it may take up to 2-3 business days during busy periods. Thanks for your patience and understanding.
Because each print is made to order, my policy differs from traditional retail.
I don’t hold inventory or operate a warehouse, so returns aren’t accepted and the print remains yours to keep.
If your order arrives damaged, has a manufacturing defect, or you receive the wrong item, please contact me within 14 days of the estimated delivery date so I can help resolve the issue. Refunds or replacements aren’t available for change-of-mind purchases or incorrect size, colour, or artwork selections.
For full details, including what to do if your order is lost in transit, please visit the Refunds & Replacements page.
I currently ship within Canada and the United States only. At this time, international shipping outside these countries is not available. For complete details, please visit the Shipping Information page.
At House of Badia, every print is made to order. This means your piece is created specifically for you. Production begins 12 hours after payment is received, so I’m often unable to cancel or modify orders once they’ve been placed. If you need to make a change, please contact me as soon as possible. If production hasn’t started, I’ll do my best to accommodate your request, but I can’t guarantee that changes or cancellations will be possible.
All artwork is made to order, with production beginning approximately 12 hours after your order is placed and payment is confirmed. Please visit the Shipping Information page for details on order processing and shipping times.
All prints are made to order. Production begins within 12 hours of your order being placed and payment being confirmed. Once your print is ready, it will be carefully packaged and shipped directly to you. You’ll receive a tracking link as soon as your order is on its way.
No. Neither I nor my production partners keep inventory. Every print is made to order, meaning it’s created specifically for you after your order is placed. This helps reduce waste while ensuring you receive a high-quality piece.
I partnered with a provider that uses professional-grade giclée printers trusted by galleries and museums worldwide. Combined with archival-quality inks, this process delivers exceptional colour accuracy, fine detail, and long-lasting durability, allowing your artwork to be enjoyed for years to come.
Yes! My print partner carefully inspects every piece before shipping to ensure it meets our quality standards. Each print is crafted with precision and attention to detail so it arrives looking its best.
Yes! I chose a production partner that prioritizes responsible manufacturing, quality materials, and eco-conscious practices. Their solid wood frames are crafted from sustainably sourced oak and hardwood, reflecting my commitment to thoughtfully made, lasting products.
My production partner has a network of facilities that creates and ships each print as close to you as possible. This helps reduce delivery times, lower shipping costs, and minimize customs delays while ensuring a smooth ordering experience.
I partnered with a trusted print provider that uses museum-quality giclée printing technology to create premium canvas and fine art paper prints with exceptional detail, colour accuracy, and lasting beauty. Each piece is produced on archival-grade materials designed to preserve the artwork for years to come.
Yes! Every print in my shop is reproduced from an original painting I created by hand. Each piece is inspired by my own ideas and artistic style, making every print exclusive to my shop. When you purchase a print, you’re supporting my small business.
All artwork in this shop is original and protected by copyright. Purchasing a print does not transfer copyright or reproduction rights. The artwork may not be copied, reproduced, modified, distributed, resold, or used for personal or commercial purposes without my written permission. Thank you for respecting and supporting independent artists.
At this time, I don’t offer personalization or customizations, including color changes, size adjustments, or modifications to existing prints. Each piece is thoughtfully created as part of my original artwork collection and is available as shown in the listing. Thank you for understanding and supporting my creative process.
I want you to love your order, which is why I’ve carefully chosen trusted production partners to create gallery-quality prints. Because each piece is made to order, slight variations in print placement or colour may occur, making every print uniquely yours.
Please note that colours may appear differently on your phone, tablet, or computer screen than they do in print. While I strive to represent each artwork as accurately as possible, minor colour differences are normal. Every print is carefully produced and quality checked before it’s shipped to ensure it arrives looking its best.
