Shipping Information

We currently ship within Canada and the United States, with plans to expand to additional countries in the future. If you’re located elsewhere, sign up for our newsletter to be notified when we expand, or contact support and we’ll see what we can do.

Production begins 12 hours after your order is placed and payment has been confirmed. 

Estimated production times: 4-7 business days

Please note that production times may be longer during holidays, promotional events, or periods of high order volume.

Delivery estimates begin once your order has been shipped. After your package leaves the production facility, you’ll receive an email with tracking information.

Estimated delivery times: 3-10 business days

Alaska, Hawaii and Puerto Rico may require an additional 7-12 business days for delivery.

Note: While we do our best to get every order to you as quickly as possible, delivery dates cannot be guaranteed. Delays may occur due to factors outside our control, including:

• Shipping carrier delays
• Weather conditions
• Customs inspections
• High shipping volumes
• Other unforeseen events

We appreciate your patience and understanding.

Once your order has shipped, you will receive an email with tracking information. Please allow 6-12 hours for the tracking link to show updates.

If your order contains products fulfilled by different production partners, your items may arrive in separate packages and on different days. Tracking information will be provided for each shipment whenever available.

We offer free shipping on orders over $120, which will be applied automatically at checkout.

For orders under the threshold, shipping costs are calculated automatically at checkout based on your shipping destination and the products in your order.

Your order is produced and shipped within your country whenever possible, helping to simplify shipping, reduce delivery times and avoid international customs fees.

Canvas prints are produced and shipped from: Los Angeles, United States and Toronto, Canada.

Please note that any applicable taxes, duties, fees, or other charges required by local, state, provincial, or federal regulations are the responsibility of the customer.

At House of Badia, every print is made to order. This means your piece is created specifically for you. Production begins 12 hours after payment is received, so we’re often unable to cancel or modify orders once they’ve been placed. If you need to make a change, please contact support as soon as possible. If production hasn’t started, we’ll do our best to accommodate your request, but can’t guarantee that changes or cancellations will be possible.

Please carefully review your shipping address before completing your purchase.

If an order is returned due to an incorrect or incomplete shipping address, additional shipping charges may apply to resend the package.

If production hasn’t started yet, we may be able to update your shipping address. However, once production begins, address changes cannot be guaranteed. If you notice an error, please contact support as soon as possible.

If your order arrives damaged, has a manufacturing defect, or you receive the wrong item, please contact support within 14 days of the estimated delivery date. Please see our Refunds & Replacements policy for details and required documentation.

If you have any questions about your order, shipping, or this policy, please contact support.

Thank you for choosing House of Badia.