Effective Date: September 1, 2026
Last Revised: September 1, 2026
Privacy Statement
House of Badia (“we”, “us”, or “our”) is based in Ontario, Canada. We value your privacy and are committed to protecting the personal information you share with us in accordance with applicable privacy, tax, and regulatory laws.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, submit a contact form, place an order, or otherwise interact with our services.
1. Personal Information We Collect
We collect only the personal information needed to process your order and communicate with you, including:
- Name
- Email address
- Shipping and billing information
- Order and transaction details
- Information you provide when contacting us
We offer guest checkout only and do not require customer accounts.
2. How We Use Your Personal Information
We use your personal information only for purposes related to operating our online store, fulfilling orders, and communicating with you about your purchases or requests.
We share your name, shipping address, and order details with our third-party printing partners strictly for the purpose of printing and fulfilling your order.
If you subscribe to our newsletter, we may also email you occasionally with studio updates. You can unsubscribe from our newsletter at any time by contacting us, or by using the unsubscribe link included in every newsletter email.
3. How We Protect, Store & Retain Your Personal Information
We use reasonable administrative, technical, and organizational safeguards to protect your personal information from loss, unauthorized access, use, or disclosure.
We retain personal information only as long as reasonably necessary to provide our services, fulfill orders, maintain business records, or meet legal requirements, after which we take reasonable steps to securely delete or anonymize it. Specifically, we retain completed purchase and transaction records for seven years to comply with Canadian tax laws. Incomplete, cancelled, or abandoned guest orders are automatically deleted or anonymized within 90 days once it is clear the transaction will not be completed.
Information submitted through our website’s contact form is stored securely within our password-protected website database. To maximize your privacy, complete submission details are kept out of standard email networks during the intake process; our system merely triggers an administrative alert instructing us to log in and view your message. Subsequent email correspondence with you regarding your inquiry will be conducted securely through our password-protected business email system.
We may also retain or disclose personal information when required or permitted by law, legal process, or lawful government request, or when reasonably necessary to protect House of Badia, our customers, or others.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information.
We may disclose personal information to trusted third parties only when necessary to:
- Fulfill and ship your orders
- Process payments
- Operate our online store and business systems
- Provide customer support
- Comply with legal requirements or protect our rights
5. Print-on-Demand Fulfillment
To fulfill orders, we share only the information necessary with our print-on-demand partners, such as your name, shipping address, and order details. They may use this information only to manufacture, package, and deliver your order. Some fulfillment providers process information outside Canada, including the United States or other countries where they operate, subjecting your data to foreign laws and regulations.
6. Service Providers
We use trusted third-party providers to operate our business, including:
- Hostinger (website hosting)
- WordPress and WooCommerce (website and store)
- WooPayments and Stripe (secure payment processing)
- Printumo (print-on-demand fulfillment provider)
- MailPoet (email communications)
- CookieYes (cookie consent and management)
- Google Site Kit, Google Search Console, Google Analytics
- Plugins for security, performance, and functionality
These providers process personal information only as needed to provide their services. Some may process information outside Canada, including the United States or other countries where they operate, subjecting your data to foreign laws and regulations.
7. Security and Spam Prevention
We use security and spam-prevention features provided by our website and email subscription tools to help prevent spam, abuse, and automated submissions. These services may process limited technical information, such as IP address, browser information, or other technical information, when necessary to perform security checks.
8. Cookies and Similar Technologies
A) HOW WE USE COOKIES
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience.
B) TYPES OF COOKIES WE USE
Necessary Cookies
Necessary cookies are required to enable the basic features of this site, such as the shopping cart or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Analytics Cookies
These cookies help us understand how visitors use our website. They provide information such as the number of visitors, traffic sources, and bounce rates, which helps us improve the site.
MailPoet
MailPoet’s cookie-based tracking has been disabled. MailPoet may nevertheless process information associated with email communications, such as whether an email is opened or a link is clicked, where applicable to our email communications.
C) MANAGE COOKIE PREFERENCES
You can modify your cookie settings anytime by clicking Consent Preferences. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately. Other options include:
- Browser Settings: Most browsers allow you to block, delete, or manage cookies through their settings.
- Google Analytics Opt-Out: You can opt out by installing the Google Analytics Opt-out Browser Add-on.
D) CALIFORNIA DO NOT TRACK (DNT)
Our website does not currently respond to the “Do Not Track” (DNT) setting in your web browser.
9. External Links and Social Media
Our website may contain links to external websites or social media platforms, including Instagram. When you click an external link, you may leave our website and visit a third-party website that has its own privacy practices and policies.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
10. Your Privacy Rights
If you are located in Canada or the United States, you may have certain rights regarding your personal information, depending on applicable privacy laws.
You may request:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Deletion of your personal information where appropriate
- Information about how your personal information is collected and used
To make a privacy request, please contact us using the information below.
11. Children’s Privacy
Our products and services are not intended for children under the age required by applicable privacy laws to provide consent. We do not knowingly collect personal information from children without appropriate consent.
If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. The updated version will be posted on this page with a revised Effective Date.
13. Privacy Contact
If you have questions about this Privacy Policy or would like to access, correct, or request deletion of your personal information where applicable, please contact:
House of Badia
Email: hello@houseofbadia.com
Location: Ontario, Canada
