Effective Date: Aug 31, 2026

Privacy Statement

House of Badia (“we”, “us”, or “our”) is based in Ontario, Canada. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, submit a contact form, place an order, or otherwise interact with our services, including information from customers in Canada and the United States, in accordance with applicable privacy laws.

1. Information We Collect

We collect only the information needed to process your order and communicate with you, including:

  • Name
  • Email address
  • Shipping and billing information
  • Order and transaction details
  • Information you provide when contacting us or subscribing to emails

We offer guest checkout only and do not require customer accounts.

2. How We Use Your Information

We use your personal information only for purposes related to operating our online store, fulfilling orders, and communicating with you about your purchases or requests. If you choose to subscribe to our newsletter, we may also email you occasionally with studio updates. You can unsubscribe at any time by contacting us or using the unsubscribe link included in every newsletter email.

3. Print-on-Demand Fulfillment

To fulfill orders, we share only the information necessary with our print-on-demand partners, such as your name, shipping address, and order details. They may use this information only to manufacture, package, and deliver your order. Some fulfillment providers may process information outside Ontario, including the United States or other countries where they operate.

4. Service Providers

We use trusted third-party providers to operate our business, including:

  • WordPress and WooCommerce (website and store)
  • Hostinger (hosting)
  • WooPayments (secure payment processing)
  • Print-on-demand fulfillment providers
  • MailPoet (email communications)
  • Website plugins for security, performance, and functionality
  • Security services such as reCAPTCHA to help prevent spam

These providers process personal information only as needed to provide their services. Some may process information outside Canada, including the United States.

5. Security and Spam Prevention

We use security measures, including reCAPTCHA on our email subscription form, to help prevent spam and abuse. These services may collect limited technical information such as your IP address, browser information, and device data to perform security checks.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose personal information to trusted third parties only when necessary to:

  • Fulfill and ship your orders
  • Process payments
  • Operate our online store and business systems
  • Provide customer support
  • Comply with legal requirements or protect our rights

7. Storage, Retention and Protection

We use reasonable administrative, technical, and organizational safeguards to protect your personal information from loss, unauthorized access, use, or disclosure. Information submitted through our website’s contact form is stored securely within our password protected WordPress website and is not sent or stored in a separate external email system. We retain personal information only as long as reasonably necessary to provide our services, fulfill orders, maintain business records, or meet legal requirements, after which we take reasonable steps to securely delete or anonymize it.

We may also retain or disclose personal information when required or permitted by law, legal process, or lawful government request, or when reasonably necessary to protect House of Badia, our customers, or others.

8. Your Privacy Rights

If you are located in Canada or the United States, you may have certain rights regarding your personal information, depending on applicable privacy laws.

You may request:

  • Access to the personal information we hold about you
  • Correction of inaccurate information
  • Deletion of your personal information where appropriate
  • Information about how your personal information is collected and used

To make a privacy request, please contact us using the information below.

9. Cookies

Our website uses the standard cookies required by WordPress, WooCommerce, and related plugins (listed in Section 4) to operate the website, maintain your shopping cart, process orders, remember preferences, and support security.

We do not use additional analytics services or advertising trackers.

MailPoet will track email engagement (opens, clicks) but cookie-based tracking has been disabled.

You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.

10. External Links and Social Media

Our website may contain links to external websites or social media platforms, including Instagram. When you click an external link, you may leave our website and visit a third-party website that has its own privacy practices and policies.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

11. Children’s Privacy

Our products and services are not intended for children under the age required by applicable privacy laws to provide consent. We do not knowingly collect personal information from children without appropriate consent.

If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. The updated version will be posted on this page with a revised Effective Date.

13. Privacy Contact

If you have questions about this Privacy Policy or would like to access, correct, or request deletion of your personal information where applicable, please contact:

House of Badia

Email: hello@houseofbadia.com
Location: Ontario, Canada